1. Torrential rain in Ohio, homes/basements flooded.
2. Company donates dehumidifiers for distribution by the United Way to help people dry out homes/basements.
3. The number of people in line for free dehumidifiers exceeds the number available for donation, so–
4. United Way distributes said dehumidifiers prior to the announced distribution time.
5. Waaah! Waaah! Waaah!
Dehumidifier giveaway criticized
By J. STEVEN DILLON
FINDLAY COURIER
www.thecourier.com
Some local flood victims got steamed Tuesday after showing up at the local United Way office for a dehumidifier giveaway only to learn the devices had been handed out earlier than scheduled.
A note posted on the door of the United Way of Hancock County office at 245 Stanford Parkway said the supply of 100 dehumidifiers–which had been donated by Danby Products–already had been distributed by 1 p.m. Tuesday, the time the distribution had been set to begin on a “first come, first served” basis.
“It’s not right that they did it that way,” Anthony Baptiste, of Findlay, said. “I left work to come down here only to find out they started giving them out early. That’s just wrong.”
There were others who were unhappy too.
Celia Laureano, whose home on Clinton Court was heavily damaged by last month’s flood, was at the United Way office at 12:55 p.m. to pick up a dehumidifier to help dry out her basement. She said she had heard about the giveaway in the Saturday Courier.
“The newspaper said 1 p.m., so that’s why I’m here,” she said. “If they were going to give them out sooner, they should have said that.”
United Way President Keith DuVernay was fielding inquiries and complaints Tuesday after people filed into the office and were told the dehumidifiers were gone. He said most people were understanding of the situation, but others were upset.
“We can understand how frustrated people are right now, especially considering what they’ve been through with the flood,” he said. “I’m sorry that we ran out, but it was a matter of demand greatly exceeding supply.”
DuVernay said people had already begun to line up for the dehumidifiers by 7 a.m. Tuesday, and a decision was made to begin the distribution early when it became clear that all the dehumidifiers would be claimed.
By about 11:30 a.m., he said, all 100 were spoken for.
That did not sit well with those who waited until closer to the previously announced start of the distribution to make the trip to the United Way office.
One woman, who did not want to be identified, said she showed up around noon and learned the distribution had already been completed. She too had relied on a notice in the Courier to plan her arrival time.
The woman said she would have gladly stood in line, if needed, in order to claim one of the dehumidifiers.
“I’m totally disappointed in how they conducted it,” the woman whose Front Street home was heavily damaged by floodwaters. “If you say you’re going to do something at 1 p.m., then you should stick to it. Had I been the 101st or 102nd person in line at 1 p.m., I would understand if they were out.
“This I don’t understand.”
DuVernay said the decision to start the distribution early wasn’t meant to inconvenience anyone.
“The thought was, why keep anyone waiting until 1 p.m. once we knew there was going to be more people than dehumidifiers,” he said. “But we’re sorry for the inconvenience that it caused.”
While the United Way has had discussions with other companies about dehumidifiers, DuVernay said the agency had not received a commitment for a donation of more of the devices.
He noted Tuesday that were still several hundred free cleaning kits available to flood victims at both the United Way office and at the Hurricane Express, 801 W. Hardin St.
“We had 4,000-4,500 of the cleaning kits,” DuVernay said. “We only had 100 dehumidifiers.”